tag:blogger.com,1999:blog-6916168470376937425.post980493818831761262..comments2024-03-06T06:27:15.764-08:00Comments on Earning My Turns: Is service failure the 21st century invariant?Fernando Pereirahttp://www.blogger.com/profile/05849361902113771573noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-6916168470376937425.post-89303761759511273092008-03-16T09:15:00.001-07:002008-03-16T09:15:00.001-07:00The past two experiences I've had with Amazon musi...The past two experiences I've had with Amazon music have been bad. A billing error and a downloading problem that led to a billing error. Repeated emails were frustrating.<BR/><BR/>They haven't figured it out yet.stevehttps://www.blogger.com/profile/01698378187058366031noreply@blogger.comtag:blogger.com,1999:blog-6916168470376937425.post-1945705407362025402008-03-16T09:15:00.000-07:002008-03-16T09:15:00.000-07:00This comment has been removed by the author.stevehttps://www.blogger.com/profile/01698378187058366031noreply@blogger.com